Our Commitment to Service Excellence
While many clinics can and do sell the same devices, when purchasing a hearing aid, you are not only buying a product, but a working relationship with the clinic that will span a number of years over the life of the aid. A hearing aid requires a significant degree of customization of sound output and physical fit during the first few months. Also, it requires regular service adjustments and repairs over its lifespan. The experience and relationship you build with your clinician will have a profound effect on your overall hearing experience.
Our Commitment to Continued Performance
We firmly believe that the programming and ongoing support make as much or more of a difference in your success with hearing aids as the devices themselves. For that reason, our regular pricing for Good, Better and Best performance level hearing aids includes our Verification & Ongoing Care plan. This means that most of our ongoing services will be available to you as part of this coverage. These include the following:
- on-going hearing tests
- verification and validation
- re-programming and adjustments
- 6 month clean & checks
- 3 year supply of batteries (180 per hearing aid for non rechargeable models)
- in office repairs
- hearing aid filters
- wax removal
Scroll Sideways to See Our Different Services
Hearing Tests
Our hearing health care professionals will complete hearing assessment. They will then explain the impact that your specific hearing loss would present in day-to-day environments.
Hearing Aid Selection
Hearing aids come in a wide variety of styles, sizes and prices. Let us guide you in choosing the right hearing aid for you, from all of the World’s leading manufacturers.
Verification & Validation
it is very important to us that your hearing aids are meeting your specific needs. To do this, we make sure that verification and validation is done for each hearing aid fitting.
Six Month Clean & Checks
To ensure the proper function of your hearing aids, we recommend that they be brought in every 6 months for cleaning and programming adjustments.
Hearing Aid Repairs
With a dedicated repair studio in each office, we are able to offer the best on-site repair service in the area. Many repairs can be done while you wait.
Tinnitus
Tinnitus is a conscious experience of an involuntary sound that originates within the auditory system. It is commonly referred to as “ringing in the ears”.
Ear Wax Removal
Although ear wax production is natural, the daily insertion of hearing aids often causes more accumulation. The removal of a this can be essential for proper hearing aid function.
House Calls
Our portable equipment allows us to provide you with everything from hearing tests to computer programming of your hearing aids, all in the comfort of your home.
