Phone: 613-233-3149 or 1-800-267-9697 email: info@davidsonhearingaids.com

Phone: 613-233-3149 or 1-800-267-9697
email: info@davidsonhearingaids.com

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remote-support

May 26, 2020

have a follow-up and adjustments to your hearing aids from home with remote support

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  • Assistive Listening Devices (24)
  • Batteries (6)
  • Hearing Aid Accessories (17)
  • Hearing Aid Supplies (35)
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12 Locations to Serve You

Ottawa 1399 Bank St
Ottawa 103 – 168 Charlotte St
Ottawa East 1437 Ogilvie Rd
Ottawa West 111B Sherwood Dr
Vimy Bridge109 – 665 River Rd
Nepean1 – 2006 Robertson Rd
Arnprior102 John St N
Brockville16 Central Ave E
Cornwall102A Second St W
Kemptville2600 County Rd 43
Pembroke595 Pembroke St E
Renfrew627 Fortington St

613-233-3149

toll free: 1-800-267-9697

Davidson Hearing Aid Centres © 2025 Expert team of audiologists offering hearing aid solutions in Ottawa and Eastern Ontario

have a follow-up and adjustments to your hearing aids from home with remote support

iPhone Pairing for MFi Hearing Aids

have a follow-up and adjustments to your hearing aids from home with remote support

have a follow-up and adjustments to your hearing aids from home with remote support

As the coronavirus impacts us all, please read how Davidson Hearing Aid Centres is working to create a safe environment for our staff and clients alike. Please note that our policies and office opening may be changing day-to-day as required. Please check back on our website to find the most up to date information.

have a follow-up and adjustments to your hearing aids from home with remote support

have a follow-up and adjustments to your hearing aids from home with remote support

have a follow-up and adjustments to your hearing aids from home with remote support

have a follow-up and adjustments to your hearing aids from home with remote support

MED-EL ADHEAR Video

have a follow-up and adjustments to your hearing aids from home with remote support

have a follow-up and adjustments to your hearing aids from home with remote support

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Compatible Oticon Hearing Aids

have a follow-up and adjustments to your hearing aids from home with remote support

 

  • Dynamo
  • Alta2
  • Nera2
  • Ria2
  • Sensei

 
*Please note that it must be a wireless model. Many of the smaller custom products, including CIC and certain ITC are not wireless and will not function with this device.

Compatible Oticon Hearing Aids

have a follow-up and adjustments to your hearing aids from home with remote support

 

  • Opn

 

Compatible Widex Products

have a follow-up and adjustments to your hearing aids from home with remote support

The following Widex product families are compatible with this accessory.

  • Evoke*
  • Beyond
  • Custom
  • Unique*
  • Dream
  • Clear

 
*Please note that the mini CIC’s are not wireless and will not function with these devices.

Book Your Appointment Now

have a follow-up and adjustments to your hearing aids from home with remote support

 

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Signia Nx Streaming Features

have a follow-up and adjustments to your hearing aids from home with remote support

 

Signia Own Voice Processor

have a follow-up and adjustments to your hearing aids from home with remote support

 

Signia miniPocket Pairing Video

have a follow-up and adjustments to your hearing aids from home with remote support

 

Compatible Signia Products

have a follow-up and adjustments to your hearing aids from home with remote support

 

The following Signia product families are compatible with this accessory.

  • Pure Nx
  • Motion Nx
  • Pure 13 BT primax
myHearing App Android Compatibility

have a follow-up and adjustments to your hearing aids from home with remote support

 

The myHearing app works for all Andoid smartphones (Android 4.4 and newer) and iPhones (iOS version 8 and newer).

Full live remote tuning was tested and works best with the following devices:

• Google Nexus 6P (Android 7.1.1 or higher)
• Samsung Galaxy S8 – SM-G950F (Android 7.0 or higher)
• Samsung Galaxy S8 (USA) – SM-G950U (Android 7.0 or higher)
• Samsung Galaxy S7 – SM-G930F (Android 7.0 or higher)
• Samsung Galaxy S7 (USA) – SM-G930V (Android 7.0 or higher)
• Samsung Galaxy S7 Edge – SM-G935F (Android 7.0 or higher)
• Samsung Galaxy S6 – SM-920I (Android 6.0.1 or higher)
• Samsung Galaxy S6 Edge – SM-G925F (Android 7.0 or higher)
• Samsung Galaxy S5 – SM-G900F (Android 6.0.1 or higher)

Compatible Signia Products

have a follow-up and adjustments to your hearing aids from home with remote support

 

The following Signia product families are compatible with this accessory.

  • Pure Nx
  • Motion Nx
  • Pure px
  • Cellion px
  • Ace px
  • Carat px
  • Motion px
  • Insio px

 

Compatible Signia Product

have a follow-up and adjustments to your hearing aids from home with remote support

 

The following Signia product families are compatible with this accessory.

  • Pure primax
  • Pure binax
  • Cellion primax
  • Carat primax
  • Carat binax
  • Motion primax
  • Motion binax
  • Insio primax
  • Insio binax
Compatible Signia Products

have a follow-up and adjustments to your hearing aids from home with remote support

 

This app can be used with any hearing aids as a guide for your first fit. The following Signia product families offer full conferencing with your professional as well as access to the full range of programming adjustments.

  • Pure Nx
  • Motion Nx

 

The following Signia product families offer a more limited range of fine tuning adjustments.

  • Pure primax
  • Cellion primax
  • Carat primax
  • Motion primax
  • Insio primax
Android Smartphone Compatibility

have a follow-up and adjustments to your hearing aids from home with remote support

 

The functionality of myControl App was tested and works best with the following Android devices:

• Google Nexus 6P (Android 7.1.1 or higher)
• Samsung Galaxy S8 – SM-G950F (Android 7.0 or higher)
• Samsung Galaxy S8 (USA) – SM-G950U (Android 7.0 or higher)
• Samsung Galaxy S7 – SM-G930F (Android 7.0 or higher)
• Samsung Galaxy S7 (USA) – SM-G930V (Android 7.0 or higher)
• Samsung Galaxy S7 Edge – SM-G935F (Android 7.0 or higher)
• Samsung Galaxy S6 – SM-920I (Android 6.0.1 or higher)
• Samsung Galaxy S6 Edge – SM-G925F (Android 7.0 or higher)
• Samsung Galaxy S5 – SM-G900F (Android 6.0.1 or higher)

Compatible Signia Products

have a follow-up and adjustments to your hearing aids from home with remote support

 

The following Signia product families are compatible with this accessory.

  • Pure 312 Nx
  • Pure 13 Nx
  • Motion Nx
  • Pure 13 BT primax

 

Widex Beyond Z - Rechargeable

have a follow-up and adjustments to your hearing aids from home with remote support

Compatible ReSound Products

have a follow-up and adjustments to your hearing aids from home with remote support

The following ReSound product families are compatible with this accessory.

  • LiNX 3D*
  • Enxo 3D
  • LiNX2*
  • Enzo2
  • LiNX*
  • Enzo
  • Verso*
  • Alera*

 
*Please note that it must be a wireless model. Many of the smaller custom products, including CIC and many ITC are not wireless and will not function with this device.

Compatible ReSound Products

have a follow-up and adjustments to your hearing aids from home with remote support

The following ReSound product families are compatible with this accessory.

  • LiNX2*
  • Enzo2
  • LiNX*
  • Enzo
  • Verso*
  • Alera*

 
*Please note that it must be a wireless model. Many of the smaller custom products, including CIC and many ITC are not wireless and will not function with this device.

Compatible ReSound Products

have a follow-up and adjustments to your hearing aids from home with remote support

The following ReSound product families are compatible with this accessory.

  • LiNX 3D*
  • Enxo 3D

 
*Please note that it must be a wireless model. Many of the smaller custom products, including CIC and certain MIH and ITC are not wireless and will not function with this device.

Compatible Phonak Devices

have a follow-up and adjustments to your hearing aids from home with remote support

 

  • Audeo B*
  • Bolero B
  • Naida B
  • Virto B*
  • Audeo V
  • Bolero V
  • Naida V
  • Virto V*

 
*Please note that it must be a wireless model. Many of the smaller custom products, including CIC and certain ITC are not wireless and will not function with this device. Not compatible with the Audeo B-Direct.

Compatible Phonak Devices

have a follow-up and adjustments to your hearing aids from home with remote support

 

  • Audeo B
  • Bolero B
  • Naida B
  • Virto B*
  • Audeo V
  • Bolero V
  • Naida V
  • Virto V*
  • Audeo Q*
  • Bolero Q
  • Naida Q
  • Virto Q*
  • Ambra*
  • Solana*
  • Cassia*

 
*Please note that it must be a wireless model. Many of the smaller custom products, including CIC and certain ITC are not wireless and will not function with this device. Not compatible with the Audeo B-Direct or the Audeo Q-10 products.

Compatible Phonak Products

have a follow-up and adjustments to your hearing aids from home with remote support

 

The following work with the PilotOne II

  • Audeo B*
  • Bolero B
  • Naida B
  • Virto B*
  • Audeo V
  • Bolero V
  • Naida V
  • Virto V*

 

The following work with the original PilotOne

  • Audeo Q
  • Bolero Q
  • Naida Q
  • Virto Q*
  • Ambra
  • Solana
  • Cassia

 
*Please note that the Audeo B-Direct, Virto B-Ti, or the Virto nano IIC are not compatible with this product.

Compatible Phonak Products

have a follow-up and adjustments to your hearing aids from home with remote support

 

The following devices are Series II Compatible

  • Audeo B
  • Bolero B
  • Naida B
  • Virto B*
  • Audeo V
  • Bolero V
  • Naida V
  • Virto V*

 

The following devices are Series I Compatible

  • Audeo Q*
  • Bolero Q
  • Naida Q
  • Virto Q*
  • Ambra*
  • Solana*
  • Cassia*

 
*Please note that it must be a wireless model. Many of the smaller custom products, including CIC and certain ITC are not wireless and will not function with this device. Not compatible with the Audeo B-Direct or the Audeo Q-10 products.

have a follow-up and adjustments to your hearing aids from home with remote support

RC-DEX

RC-DEX is designed for basic and easy wireless remote control of your hearing aids.

 

  • Small design
  • Adjust the volume
  • Change programs

 

User Manual

have a follow-up and adjustments to your hearing aids from home with remote support

Signia Cellion Video

have a follow-up and adjustments to your hearing aids from home with remote support

Phonak Audeo B-R

have a follow-up and adjustments to your hearing aids from home with remote support

Phonak Autosense OS

have a follow-up and adjustments to your hearing aids from home with remote support

ReSound Linx2 Video 1

have a follow-up and adjustments to your hearing aids from home with remote support

ReSound Linx2 Video 2

have a follow-up and adjustments to your hearing aids from home with remote support

Blog - Battery Life Science Fair

have a follow-up and adjustments to your hearing aids from home with remote support

WIDEX UNIQUE: Mountain Challenge

have a follow-up and adjustments to your hearing aids from home with remote support

WIDEX UNIQUE: Arctic Challenge

have a follow-up and adjustments to your hearing aids from home with remote support

WIDEX UNIQUE: Ocean Challenge

have a follow-up and adjustments to your hearing aids from home with remote support