Hearing Aid Repairs
Hearing aids are an investment that we hope will keep functioning day in and day out for years on end. With that said, the ear poses a very challenging environment for miniature electronics to operate in. Although technology is getting better all the time and manufacturers are creating more water and dust resistant products, hearing aids can still break down and may need to go for repair more than once during the warranty period. Remember, these are highly customized devices and any little issue in their sound production can have a significant impact on how well you are hearing with them.
With a dedicated hearing aid repair studio in each office and Ottawa’s only repair technician with manufacturing experience, we are able to offer the best on-site repair service in the area. These services allow us to repair many aids which would need to be returned to the manufactures by our competitors.
Because we realize how important hearing aids are to our clients, we strive to fix as many problems as we can while you wait. If we are not able to fix it, we can often provide you with a loaner hearing aid so that you continue to hear while your device it is being repaired.
Hearing Aid Warranties
Most hearing aids have a comprehensive repair warranty for a minimum of 2 years. With that said, most of the models that we provide have warranty coverage for 3 or 4 years.
Whether it is a normal wear and tear or user error including going in the shower or a pool with your hearing aids, the manufacturer warranties are excellent and they strive to have your hearing aid reparied within 7-10 days.
Davidson Hearing Aid Centres includes an ongoing care plan with private pay hearing aid purchases. This covers small parts and in house repairs for your hearing aids, saving you additional costs.
For hearing aids purchased elsewhere, you have the option of paying for just what is needed at the time of or signing up for an annual service plan which would cover the repairs needed as well as future testing, adjustments and ongoing care for that device.
Loss & Damage Coverage
Hearing aid manufacturers offer a one time loss and damage (L&D) policy in the first year or two (this varies depending on the manufacturer and model). Should you lose or destroy your hearing aid within this period, you just have to pay a small deductible rather than needing to purchase a whole new hearing aid.
Some clients consider putting their hearing aids on their home insurance policy once the L&D from the manufacturer has been used or expires.
In Stock Parts & Accessories
Whether you need a full repair done or simply a replacement part, we stock most of the key replacement parts for the hearing aids that we fit. This includes:
- RIC receivers
- Wax filters
- Microphone filters
- BTE ear hooks
- Tubing changes
Many of these products can be purchased online by visiting our estore.