While many clinics can and do sell the same devices, when purchasing a hearing aid, you are not only buying a product, but a working relationship with the clinic that will span a number of years over the life of the aid. A hearing aid requires a significant degree of customization of sound output and physical fit during the first few months. Also, it requires regular service adjustments and repairs over its lifespan. The experience and relationship you build with your clinician will have a profound effect on your overall hearing experience.
Our hearing health care professionals will complete the hearing assessments during your visit. This will provide them with a thorough understanding of the impact that your specific hearing loss would present in day-to-day environments.
After your test, we will explain the results in plain, easy-to-understand language. We will then provide you with the necessary information to make a decision to best meet your unique hearing needs. To set up an appointment please phone our clinic closest to you (click for locations) or fill in the following online form.
As a family centred company, we recommend bringing someone close to you to your appointment. Be it a family member or close friend. They will be able to offer another perspective of how you are hearing in day-to-day environments and support you in making any decisions to do with any hearing loss – a second set of ears is always helpful!
Hearing Aid Selection and Programming
Hearing aids come in a wide variety of styles, sizes and prices. Let us guide you in choosing the right hearing aid for you, from on of the world’s leading manufacturers. Our Audiologists can also provide you with hearing aid prescriptions which are often required for insurance coverage.
Since the shift to digital technology in hearing aids, virtually all hearing aids are now computer programmed to better meet each individuals hearing requirements. At Davidson Hearing Aid Centres we can program all major brands of hearing aids.
Through computer programming, new hearing aids offer far more flexibility than ever before. If you feel that you are not hearing as well as you once did, we can likely make improvements through adjusting the settings of your hearing aids. As such, we recommend that all of our patients come in to have their hearing aids checked for performance and have their settings updated at least every six months. We offer programming adjustments regardless of where you purchased your hearing aids.
6 Month Clean and Checks
To ensure the proper function of your hearing aids, we recommend that they be brought in every 6 months for cleaning. At this appointment we will give your hearing aids a thorough cleaning and ensure that they are continuing to function at the required levels. For behind the ear style devices the tubings will be changed as well. We will also make sure that your ear canals are clear and that you are receiving the necessary benefit from your devices. If programming adjustments are required, they will also be performed. There is no charge for this appointment, so please take advantage of our service and ensure that you are maximizing your hearing.
With a dedicated repair studio in each office and Ottawa’s only repair technician with manufacturing experience, we are able to offer the best on-site repair service in the area. These services allow us to repair many aids which would need to be returned to the manufactures by our competitors. Because we realize how important the aids are to our customers, we can fix most problems while you wait.
Service for in-house repairs is performed for free, no matter where the aids were purchased. This is yet another way we serve you better!
Although ear wax production is natural, hearing aid users are far more susceptible to wax buildup than others. Each time a hearing aid is inserted it will push the wax in as it enters, leaving a residual ridge at the end of the hearing aid. Over time this can build up and block the ear canal or fill the sound tube of the hearing aid. Both of these lead to reduced hearing acuity.
Our Audiologists and Hearing Instrument Specialists who are certified in wax management have access to several different systems of cleaning your ear depending on the type of wax and the location in your ear canal. The systems that we use are suction, curettes and flushing with water.
Wax removal is a service that we provide free of charge for all of our existing patients, anyone who uses a hearing aid regardless of where it was purchased, and for new patients who suspect a hearing loss and schedule for a hearing test.
New Patient Policy for Wax Removal
Please note that we are not accepting new patients for wax removal unless they are currently wearing hearing aids. Our services are not covered by OHIP and due to our scheduling constraints, we are not able to offer wax removal appointments to the general public without extending wait times for our hearing aid clients.
We do understand that having a wax blockage can be very frustrating and can negatively impact your day-to-day activities. We recommend that you see your family physician or visit a walk in clinic to have it removed.
House calls are another service element Davidson Hearing Aid Centres has been performing for over 70 years, and differentiates us from our competitors. If you are not physically able to come in and see us, we can bring our services to you. Our portable equipment allows us to provide you with everything from hearing tests to computer programming of your hearing aids, all in the comfort of your home. For more information about house call service, please contact our offices.